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Hello, here! New customer? Start here

Welcome to the Allianz Global Assistance DVA approved Mobility Services website.

The Mobility Services website allows you to efficiently research and prescribe items for your clients from a list of over 2400 DVA approved Mobility and Functional Support products. You can place and track your orders 24hrs a day, 7 days a week.

Register with us now to start placing your orders

If you haven't already registered with us, please click here to complete our online registration form. Once you receive your login details, you can start placing orders online straight away.

MFS iPad app

Working hand-in-hand with health professionals we have developed a free "MFS - Mobility and Functional Support Service" iPad app that can be used to conduct your DVA RAP assessments, manage clinical records, create diagrams for home modifications, and prescribe MFS equipment.

Visit the iTunes App Store to download our app. You can find it by searching 'MFS'.

To get started read the user guide here.

New Allianz Global Assistance Top DVA approved products catalogue

Please contact us to obtain a copy of our handy "DVA approved products" catalogue.

The catalogue features:

  • DVA recommended prescription advice for each category
  • a legend to advise who can prescribe the products
  • conveniently tabbed and colour coded sections -- meaning you can quickly navigate your way to the correct category first time, every time.

To order mobility equipment from our catalogue, simply choose the method that is most convenient to you.

Direct Order Forms can be faxed or emailed; you can order directly via our website, or you can speak with our trained consultants.

You can download a DVA Direct Order Form and/or a Consent of Owner to the Modification of Premises form, from the 'Contact Us' page.

Fax:

Direct Order Forms and Home Modification Diagrams to 1800 653 556

Email:

mobility@allianz-assistance.com.au

Website:

www.mobilityservices.com.au

Telephone:

1800 857 715

Option 1:

To speak with a mobility consultant

Option 2:

For technical support,
or email mobility@allianz-assistance.com.au

Option 3:

To speak with a Health Services Relationship Manager

Your Health & Lifecare Account Management team - How can we help?

Colin Dudds: Northern NSW, QLD (south of Beenleigh) & WA

Leigh Mc Tegg: Greater QLD & NT

Cate Quirk: Greater NSW, ACT, SA TAS & VIC